This individual is responsible for making all appointments for each department. These appointments are made via telephone and/or in person. This position also requires flexibility when changes in the physicians schedule are made which would require patient contact to adjust current schedule. Some patient education and outreach is required for new patient or to implement new policies. There is an occasional need to assist other areas such as medical records and PBX operator. Some statistical reports are required at the end of the day and/or week.